Christianawati and nine of her family members escaped a tragedy in the missing AirAsia QZ 8501 due to miscommunication of flight schedule with the airline.
“We were scheduled to aboard QZ 8501, but our ticket pointed to 07.30 flight on December 28. Turned out that AirAsia moved forward the flight. They called us on December 15 and December 26 about the change, but we didn’t respond,” said Christianawati on Sunday (Dec 28).
The family, including three kids and two babies, did arrive at Surabaya airport at 05.30 a.m Sunday. But, the AirAsia QZ 8501 had already taken off from. “We complained about the schedule change to AirAsia, which then gave us flight at 12.45. But, then we’re informed at 06.30 a.m. about QZ 8501 loses contact,” Christianawati.
Upon receiving the information, Christianawati and her family went into tears. “We’re blessed, but at the same time are very sad with passengers on board. We pray for their safety,” she said.
The family decided to call off their holiday to Singapore and gathering at the family’s residence in Surabaya instead.